FAQ

About D1:hustle

D1:hustle is a premium streetwear brand — a tribute to the hustle, heart, and hunger of every athlete chasing a Division 1 dream. Designed for those who live with purpose and drive, our collections include hoodies, t-shirts, and sweats that blend comfort, functionality, and street-ready style. Minimal branding and a neutral color palette create a clean, versatile look.

What sets D1:hustle apart?

We fuse luxury athleisure with accessible streetwear. Each piece is crafted from high-quality materials for lasting comfort and durability, featuring boxy silhouettes and bold logo detailing.

Where to buy D1:hustle

D1:hustle products are available exclusively on our official website, www.d1hustle.com. 

How do I know if my order went through?

You’ll get a confirmation email with your order details within minutes of checking out. Nothing in your inbox? Check your spam folder or hit us up at support@d1hustle.com to confirm your order is locked in.

Shipping

How long does shipping take?

Domestic orders (U.S.) typically arrive within 10 business days (approx. 2 weeks), however, in some cases, delivery may take up to 15 business days. If you're placing an order as a gift, we recommend ordering early to ensure it arrives on time.

Can I track my order?

Once your gear ships, we’ll email you a tracking number so you can follow your drip’s journey. Some orders ship from our overseas warehouse and may be handled by carriers like YT or Gofo. Depending on your location, your package may transfer to a local carrier such as FedEx for final delivery. If you don't receive a shipping notification email, check spam or contact support@d1hustle.com.

Payments

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay. All payments are processed securely through our encrypted checkout system.

Is it safe to shop on your website?

100%. Our site uses top-tier encryption to lock down your payment and personal info. We don’t store your payment details beyond what’s needed to process your order, so you can shop with confidence.

Returns & Exchanges

Do you accept returns or exchanges?

We do not accept traditional returns or exchanges at this time. Because of the limited nature of our collections, we're unable to restock returned items. That said, if there’s an issue with your order, we’ll always do our best to make it right.

What if I ordered the wrong size?

Please double-check our sizing charts before placing your order, as we’re unable to offer exchanges for size issues unless we made a mistake on our end. Our silhouettes may run slightly oversized or relaxed, depending on the item — sizing info is always listed on each product page.

If you're unsure, reach out to us before ordering — we’re happy to help you find the right fit.

What if my item arrives damaged or incorrect?

If your item arrives damaged, defective, or not what you ordered, please contact us within 14 days of receiving it. We'll need:

• A description of the issue

• Your order number

• Clear photos showing the problem

Once verified, we’ll either send a replacement or offer a resolution that works for you.

What kind of issues qualify for a replacement or refund?

We cover the following situations:

• Items that arrive damaged (e.g. tears, holes, major misprints)

• Defective items (e.g. faulty stitching, flawed material)

• Wrong item, size, or color sent (if it was our mistake)

What doesn't qualify for a return or exchange?

We can’t accept returns or offer refunds for:

• Sizing issues (unless it was a fulfillment error)

• Minor color differences (due to screen variation or lighting)

• Buyer’s remorse or changes of mind after the order is placed

How long do I have to report an issue?

Please contact us within 14 days of receiving your order. After that, we may not be able to assist.

Can I cancel or change my order?

Orders are processed quickly after purchase, so we may not be able to cancel or make changes once submitted. If you made a mistake, email us ASAP and we’ll do our best to catch it in time.

Need help with ordering?

If you have a problem with your order or questions before purchasing, email our support team at support@d1hustle.com or use the contact form on www.d1hustle.com. We're here to help.

How can I collaborate with D1:hustle as an influencer?

We love partnering with creators who embody the hustle! If you’re interested in an influencer collaboration, email collabs@d1hustle.com with your name, social media handles, and a brief pitch about why you’re a great fit for D1:hustle. We prioritize authentic creators with engaged communities who align with our brand’s streetwear and athleisure vibe.

How can I join the D1:hustle community?

Join the crew on Instagram @d1_hustle_ and TikTok @d1hustle. Tag us and use #D1hustle to flex your gear for a chance to get featured. Let’s build the hustle together!

What if my question isn’t answered here?

No stress—reach out via our Contact Us page or email support@d1hustle.com. We’ll grind to get you answers fast!